2022-2023 Mazda MX-30 EV - Floor Duct - Mazda (DN4J-61-272)

Most shipments will ship within 24 hours if not same day. Most packages are shipped USPS and travel time is typically 2-3 business days. Depending upon your location, larger packages will likely ship UPS ground and can take slightly longer (2-4 business days) .In the unlikely event that a part has been placed on back order or discontinued, we will do our best to try and find one for you as quickly as possible.

The transaction will appear as "Winnstowe LLC" on your bank statement.

• Your order may be shipped Overnight for an additional cost. This is not the shipping method you choose at checkout. For example: if you chose 2nd day air and the part will take a week just to get to the dealer, we will reach out and advise via email or chat to offer overnight shipping from Mazda which is an added cost and can be added to your order by a sales consultant. If we do not hear back within one business day your order will be processed as normal and shipped per your selected shipping method.

• Oversize shipments are not allowed. If an order is placed for an item that we cannot ship we will cancel your order or just the item and process.

• We cannot guarantee transit times for any shipments. Delivery ETA dates at checkout at "estimated". Most of the time is sooner than expected.

• Shipping Carrier substitutions may be made at our determination in an attempt to reduce shipping cost to the customer.

• Domestic shipments (North America) only as we DO NOT export shipments.

Please note that your packages may not have the Mazda name/logo on the box due to our dealership reusing boxes to ship orders.

Shipping Protection With Extend

• We protect all domestic shipments shipped within the United States and Puerto Rico via FedEx, UPS, and USPS with Extend.
• All applicable orders are automatically enrolled with Extend shipping protection if shipped via FedEx, UPS, or USPS.
• Extend shipping protection covers applicable orders from loss, theft, or damage.
• After a customer places an order, they will receive an email directly from Extend with their assigned Contract ID. If you do not receive an email, please check your spam or shopping folders. You can still easily file a claim with just your email address through the claims portal.
• If you need to file a claim on your covered shipment, you can quickly and easily do so using one of the following steps
• Once Extend approves your claim, you will receive a virtual gift card equal to the protected order dollar amount. The total funds on the card should include the original cost of the items purchased, taxes, and the shipping fee. If you have any questions or issues with your card, please, feel free to contact us or Extend for a resolution.
• Additional claims info and FAQs can be found and reviewed in the Extend Shopper’s Guide. Additionally, you can visit the Extend Customer Claims Portal anytime or call the toll-free number at (877) 248-7707; between 9:00 AM and 5:00 PM CT, Monday through Friday.

Thank you,

Mazda Parts Factor Team

If you need to return a part, your return request needs to be received no later than 14 days from the day your package was delivered.

Please contact us if you need to return a part. A return merchandise authorization (RMA) is required for all returns. Please- do not send your return back without an RMA. If any items are returned to the dealer without an RMA, a refund will NOT be processed. The transaction will appear as on your bank statement as "Winnstowe LLC"

ALL PARTS must be resalable and in the original packaging.

All special order parts will incur a 20% restocking fee. Buyer is responsible for return shipping. Upon receipt the item will be inspected by our staff. We cannot accept returns of parts that show signs of installation or damage. RX-7, RX-8, 323, 626, MPV, MX-3, MX-6, Protégé, Protégé 5, Millenia and any B series Truck parts are NOT returnable. ---------- Electrical parts are not returnable ---------------

We are not responsible for incorrectly ordered parts, installation errors, and/or any added expenses due to a part incorrectly installed.

Defective Item- Buyer's must contact Mazda Parts Factor to advise of a damaged or defective part.

Mazda Warranty information

Cancellation Policy

Any regularly stocked parts may be cancelled up until the time it is shipped and no longer in our possession. If the cancelled part was special ordered from the manufacturer, a return fee of 20% will apply. Mazda charges us when we return 'special orders' and we will pass that cost on to you. The easiest way to avoid this situation is to be certain that the part you order is in fact the part you need. We will be glad to help you identify the correct part.